Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 1 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Frequently Asked Questions

How long will it take to arrive?

Shipping times MAY BE MUCH LONGER due to the dramatic increase in mail volume around the world.
These are current estimates:

**Please read shop announcement for an updated list of accepted destinations.**

Regular shipping:
CANADA---------7 to 30 days on average. NO TRACKING OR DELIVERY CONFIRMATION. See shipping upgrades.

USA---------------7 to 14 days on average. TRACKING INCLUDED.

International---7 to 45 days on average. TRACKING INCLUDED FOR CERTAIN COUNTRIES.

Canada = Expedited------------1 to 14 days on average.

How long before an order is considered lost in the mail?

Shipping times are longer due to high volume mail on account of the pandemic.
After these times an item is considered lost:

Canada - 4 weeks
United States - 5 weeks
International - 5 weeks

Are orders insured against loss or damage?

All order are 100% insured. Any items lost or damaged in the mail will received a full refund including shipping.

Will I be charged customs on arrival?

Packages travelling within Canada will not incur custom charges.

All other destinations are subject to customs charges.

Every country has their own laws and policies regarding the possible taxes charged on purchased goods imported into the country. I cannot provide any guarantees on whether or not you will be charged customs. It is up to each buyer to educate themselves on their country's import policies.

All packages crossing international borders include detailed customs forms with items and value. It is against the law to omit or falsify this document. It is against the law to mark packages as 'gift' to avoid possible customs charges. I will not risk my business by breaking the law.

Gift wrapping and packaging

All orders are tastefully wrapped in tissue paper and placed in handmade hand-stamped kraft gift bags, jewelry boxes or pillow boxes, all of which are recyclable. See item listings for examples.

Since all orders already come ready for gift-giving the 'gift wrap' option allows you to add a personalized note card.

Most orders are shipped in bubble mailers. Boxes are for thicker items (i.e. most rings) that don't lay flat, and large orders.

I don't include receipts or prices inside HOWEVER any order leaving the country will necessarily include custom labels which include an itemized list and it's value.

Legal imprint